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Understanding the Buyer Pyramid

A Key to Effective Marketing

In the fast-paced world of marketing, understanding your audience is critical. At The Collective Agency, we emphasise the importance of knowing not just who your potential customers are but where they stand in the buying process. One of the most effective frameworks to visualise this is the Buyer Pyramid, a model that categorises your audience based on their readiness to purchase.

What is the Buyer Pyramid?

The Buyer Pyramid is a concept that divides the market into different segments based on their immediate interest and readiness to buy:

  1. 3% - Ready to Buy Now: At the very top of the pyramid, this small group of potential customers is actively looking to purchase a product or service like yours. They have identified a need and are in the final stages of the buying process. These are the "hot leads" that every business wants to capture.

  2. 7% - Open to Buying: This group isn't actively searching for a solution but is open to the idea of making a purchase. With the right marketing and sales approach, you can persuade them to move forward. They might not be aware of your product, but they are aware of their need or problem.

  3. 30% - Not Thinking About It: These prospects aren't currently considering your product or service. They might benefit from it, but it's not on their radar yet. However, with the right messaging, you can bring their need to light and move them up the pyramid.

  4. 30% - Don’t Think They’re Interested: This segment believes they don’t need your product or service. It’s not that they’re against it, but they don’t see how it fits into their lives. Through education and awareness campaigns, you can shift their perspective.

  5. 30% - Know They Aren’t Interested: At the base of the pyramid, this group is the hardest to reach. They have decided that your product or service is not for them. While it’s tempting to try and convince them otherwise, your time and resources are better spent on the other segments of the pyramid.

Why the Buyer Pyramid Matters

Understanding the Buyer Pyramid helps you allocate your resources more effectively. Here’s how:

  • Targeted Marketing: Instead of casting a wide net, you can tailor your messaging to speak directly to each segment of the pyramid. For example, the 3% who are ready to buy now need a clear call to action, while the 30% who are not thinking about it may require educational content that highlights a problem they didn’t know they had.

  • Sales Efficiency: Your sales team can focus their efforts on the 10% who are most likely to convert, while marketing nurtures the other 90%. This alignment between sales and marketing ensures that no opportunity is missed, but also that no effort is wasted.

  • Customer Journey Mapping: By understanding where your prospects are on the pyramid, you can design a customer journey that meets them where they are. This could involve creating content that addresses common objections for the 30% who don’t think they’re interested or developing a retargeting strategy for the 7% who are open to buying.

  • Audience Segmentation: Analyse your target audience and segment them according to the Buyer Pyramid, ensuring that your messaging aligns with their readiness to buy.

  • Tailored Campaigns: Design marketing campaigns that speak to each segment of the pyramid, from awareness-building content for the 60% at the base to conversion-focused tactics for the top 10%.

  • Continuous Optimisation: The market is always changing, and so are your prospects. Continuously monitor and optimise your campaigns to ensure they remain effective, no matter where your audience stands on the pyramid.

The Buyer Pyramid is a powerful tool for understanding your market and crafting a marketing strategy that converts. By recognising where your prospects are in the buying process, you can create more targeted, efficient, and successful campaigns.

Get in touch with our team to help  you navigate the Buyer Pyramid and turn prospects into loyal customers.

Let's Chat


Amy van Garderen
amy@thecollectiveagency.co.nz
+64 21 979 647

Sue Esselbrugge
sue@thecollectiveagency.co.nz
+64 21 227 4179

Address
Suite 7, 593 Te Rapa Road, Hamilton 3200


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